What is OmniSocial AI?
OmniSocial AI is an AI-powered Revenue Operating System designed for social commerce. It brings together content creation, publishing, analytics, conversations, audience management, e-commerce, and paid advertising into a single unified platform -- all supercharged by Google Gemini 2.5 Flash AI.
Whether you're a solo creator, a growing brand, or an agency managing dozens of clients, OmniSocial gives you the tools to publish smarter, engage faster, and sell more through social media.
Core Capabilities
Content & Publishing
Create content once and publish to Facebook, Instagram, and TikTok simultaneously. The multi-platform composer lets you customize captions, hashtags, media, and CTAs per platform while maintaining a single workflow.
- AI Caption Generator -- Generate on-brand captions in seconds with tone, length, and emoji controls
- Brand Voice Training -- Teach the AI your unique writing style from sample posts
- Content Calendar -- AI-planned posting schedules based on your niche and goals
- Content Repurposing -- Transform one piece of content into multiple formats automatically
- Scheduler -- Schedule posts with AI-recommended optimal timing
- Drafts & Approvals -- Collaborative review workflows for teams and agencies
Analytics & Intelligence
Go beyond vanity metrics. OmniSocial provides actionable intelligence that directly ties social activity to business outcomes.
- Real-time Dashboard -- Reach, engagement, follower growth, and revenue at a glance
- Post-level Analytics -- Deep dive into every post with time-series metrics (likes, comments, shares, impressions, reach, saves, downloads)
- A/B Testing -- Test caption and media variations with statistical significance evaluation
- AI Performance Advisor -- Personalized recommendations based on your performance patterns
- Engagement & Revenue Predictions -- AI forecasts with confidence scores before you publish
- Competitor Intelligence -- Track competitor accounts with periodic snapshots and AI gap analysis
- Niche Benchmarking -- See how you rank against industry averages with percentile rankings
E-Commerce Integration
Connect your online store and close the loop between social content and sales.
- Shopify, WooCommerce, EasyOrders -- Full product catalog and order sync
- Revenue Attribution -- UTM-based tracking from post impression to purchase with ROAS calculation
- AI Product Posts -- Auto-generate social content from your product catalog with customizable templates
- Customer Sync -- Customer profiles with order history, lifetime value, and auto-segmentation
Automation
Build powerful workflows without code using a visual drag-and-drop builder.
- Visual Workflow Builder -- React Flow-powered canvas with triggers, conditions, and 7+ action types
- Smart Triggers -- Post published, engagement threshold, manual trigger, and more
- Condition Branching -- Route flows based on platform, engagement level, content type, and time windows
- Action Types -- Send notification, create draft, publish post, send reply, wait, boost post, AI repurpose content
- Auto-Boost Rules -- Automatically promote posts via Meta Ads or TikTok Promote when they hit performance thresholds
Conversations & Inbox
Manage every comment and DM across platforms from a single inbox, with AI handling routine interactions.
- Unified Inbox -- Comments and DMs from Facebook, Instagram, and TikTok in one place
- Intelligent Conversational Engine (ICE) -- 3-step LLM pipeline: intent classification, context building, response generation
- 3-Tier Memory System -- Short-term (current thread), medium-term (30-day history), long-term (permanent customer profile)
- Smart Escalation -- Auto-route sensitive conversations to the right team member with priority levels
- Reply A/B Testing -- Test different reply strategies and measure conversion impact
Audience & CRM
Build a unified view of your audience across all platforms with engagement scoring and smart segmentation.
- Cross-Platform Identity Resolution -- Link the same person across Facebook, Instagram, and TikTok
- Engagement Scoring -- Automatic scoring based on comments, DMs, purchases, and recency
- Auto-Segmentation -- Champions, Loyal Fans, At Risk, New Contacts, Potential Buyers
- Custom Tags & Segments -- Create your own groupings with rule-based criteria
- Coupon Generation -- Generate unique promotional coupons for audience segments
Agency Mode
Everything agencies need to manage multiple clients professionally.
- Multi-Workspace -- Separate workspace per client with complete data isolation
- 5-Tier RBAC -- Owner > Admin > Editor > Viewer > Client
- Approval Workflows -- Content review before publishing with approve/reject/request changes
- Client Reports -- AI-generated performance reports with PDF export and shareable links
- White-Label Branding -- Custom logo, colors, domain, and branded client portal
Supported Platforms
| Platform | Account Types | Publishing | Analytics | Conversations | Ads |
|---|---|---|---|---|---|
| Pages (admin access) | Yes | Yes | Comments + DMs | Meta Ads | |
| Business/Creator (linked to FB Page) | Yes | Yes | Comments + DMs | Meta Ads | |
| TikTok | Business accounts | Yes | Yes | Comments | TikTok Promote |
Who Is It For?
| Audience | How They Use OmniSocial |
|---|---|
| Brands & Businesses | Manage social presence, track ROI, automate posting, attribute revenue to posts |
| Agencies | Multi-client management, approval workflows, branded reports, white-label portal |
| E-Commerce | Link stores, auto-generate product posts, track complete social-to-sales pipeline |
| Creators & Influencers | AI content generation, optimal scheduling, audience insights, trend scanning |
Platform at a Glance
| Metric | Count |
|---|---|
| AI Engine | Google Gemini 2.5 Flash |
| Background Queues | 27 async job queues |
| Database Models | 69+ Prisma models |
| API Endpoints | 100+ REST endpoints |
| Frontend Pages | 58+ pages |
| Languages | English + Arabic (RTL) |
| Payment Providers | Stripe + Paymob |
Next Steps
Ready to get started? Head to Create Your Account to set up your workspace in under 2 minutes.